Our Policies

Child Safeguarding Policy

As mandated persons, we are mandated to report safeguarding concerns which pass a defined threshold to Tusla -Child and Family Agency. This is informed by Child Safeguarding: A Guide for Policy, Procedure and Practice (Tusla), the National Standards for the Protection and Welfare of Children (HIQA) July 2012 and Children First - National Guidance for the Protection and Welfare of Children 2017.

Assessment Discontinuation Policy

If any information is disclosed to Solas Psychology throughout the assessment process, whether during the information collection phase or during any of the appointments, resulting in the discontinuation of the assessment for any reason, Solas Psychology reserves the right to retain part of or the entire assessment fee.

Cancellation Policy: MDT Autism Assessment Cancellation

Should parent(s)/guardian(s) decide to opt out of the assessment process part of the way through the assessment, Solas Psychology reserves the right to retain the full assessment fee which has already been paid to the organisation.

Cancellation Policy: Appointment Cancellation

Providing at least 24 hours notice to cancel an appointment helps Solas Psychology to keep session costs down, maximises availability to clients, and minimises lost clinical time. Appointments missed/rescheduled without 24 hours notice will incur an additional fee which must be paid by parent(s)/guardian(s) prior to any further appointments.

Privacy Policy

This Privacy Policy describes the policies of Solas Psychology Ltd., Monivea, Co. Galway, H65 AX93. The handling of our clients’ data is of utmost importance to us. All client files will be stored physically for a period of 7 years and then securely destroyed. Electronic copies will be stored for 10 years after which they will be securely deleted. Should you decide to opt out of an assessment, all related data belonging to you/your child will no longer be retained as the purpose for which the data was obtained is no longer relevant. If you decide to contact us again in future regarding an assessment, we will request your data again.

Changes to Our Privacy Policy

We may update this Privacy Statement from time to time. When we do update it, for your convenience, we will make the updated statement available on this page. We encourage all users of our website to check this webpage frequently for any changes to our policy to stay informed about how we are helping to protect the personal information we collect.

Zanda Privacy Policy

Solas Psychology uses Zanda as a client management tool. Zanda is healthcare practice management system used around the world. Zanda is GDPR compliant, which means that Zanda has implemented the necessary measures to protect the privacy of the personal data of individuals in the UK and EU. Zanda's Privacy Policy is available here: https://www.powerdiary.com/eu/privacy-policy/

Hosting Ireland Privacy Policy

This website is is hosted by Hosting Ireland. Hosting Ireland's Privacy Policy is available here: https://www.hostingireland.ie/privacy-policy.php

Cookies Policy

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